She Never Called . . .

First thing after I got down to Clear Lake I got on the phone to Verizon to find out where all my data went, 15 GB in 19 hours.

It took about 15 minutes to finally get to someone who could help me. But it still took me a while to convince her that there was no way I could download or stream 750 MB an HOUR for almost 20 hours straight.

But after a bit when she finally figured out that I knew what I was talking about, she thought she thought the problem might be with my MiFi. So she said she was going to give me my data back and then call me tonight at 6:30pm to run some diagnostics on my MiFi. So things were looking up.

I spent a good part of the day tracking down videos and DVD’s of videos. My client sells a number of videos on DVD’s which are generally made (duplicated) to order. But once again the other guy did things his own way.

So I had a stack of unlabeled DVD’s that had been written to, and digital copies scattered around in different folders with undecipherable file names like AD34GD, which has absolutely nothing to do with the video itself.

Because the videos were stored in several different formats, mp4, iso, mv4, VIDEO_TS, etc., I had to find them by searching the drives looking for any file larger than 100MB. Then I had to look at each video, rename it correctly, and then move it into a new folder.

Wednesday I’ll have to start going through the stack, one at a time, to see what’s on them, label them temporarily with a Post-It, and then later print up real labels for them.

Getting back to the rig about 5:15, the first thing I noticed was that the sites were still redbagged, so I guess they didn’t get the electric panel repaired.

Jan and I turned right around and headed back out to the Whataburger over in Willis for dinner. We each got our own version of the #6 burgers with combo fries and drinks. And then wrapped it all up with a Coffee Shake. Really great!

Coming back into the park, the ranger said they didn’t work today because it was Columbus Day.

Getting back to the rig by 6:15, I was all ready for Verizon to call at 6:30, but I was stood up. No one called.

And even worse, when I checked my MiFi, I found that that my data had NOT been reset, and I was still running at the 600 KBs downgraded speed, not the 30 MBs that I normally get under 4G.

So I guess I’ll back on the phone to Verizon tomorrow.

The Word of the Day is:  Anhedonia

Thought for the Day: 

“There are no good deals, only varying degrees of bad deals”



4 Responses to She Never Called . . .

  1. Norm says:

    AHHHH  “Customer service”….don’t you love it?

  2. Linda in NE says:

    The former IT guy was a real doozy wasn’t he?

    • Linda Sand says:

      Wonder if that former IT guy thought he was creating job security by making everything so confusing?

      I once took a job where the previous worker had password protected the computer. We went back to paper systems until another employee got her to tell him that password. Turned out the boss preferred the paper systems anyway so she didn’t do as much harm as she hoped.

  3. Linda Gillespie says:

    Verizon said we used 15gb in 4 days but I didn’t know how to convince them We didn’t. So I just gave up and started using our phones as hot spots until the data reset. I found out we could live without the air card and just use the phones so just turned the air card off.

Leave a Reply

Your email address will not be published. Required fields are marked *

%d bloggers like this: