Monthly Archives: December 2011

AT&T Merry-Go-Round . . .

This morning Jan and I headed out about 11:15am to meet Brandi and Lowell at the Texas Tea Room. Landon was at daycare so Jan and Brandi were going to have a girl’s day out and do some shopping, while Lowell had joined us from work and would be going back.

At the same time, I was going back to the same two clients as yesterday. The first one was to make a final decision on the new computers, and the second was to get back with AT&T on converting that client’s static IP DSL account to dynamic IP’s. And this time I had the paperwork to hopefully get the problem resolved.

And get it resolved I did it

Maybe

But to get this far I had to get on the AT&T Merry-Go-Round.

Twice.

Yesterday I started out with DSL Tech Support, moved through DSL Residential Sales, and then segued into DSL Business Sales, why I don’t know. But without the needed paperwork, there was where I stalled out.

So today I started back in Business Sales. But after going round and round there, I ended up back in Residential Sales, where, after 25 minutes of them going back and forth between themselves, they decided that they couldn’t make the change in that department. So they transferred me to U-verse Internet Services.

Huh! They don’t have U-verse. Just DSL. So after finally convincing them of this, it was back to Business Sales.

Who then sent me back to DSL Tech Support.

Where’s Malcolm when I need him?

But finally after going round and round in Tech Support, I found someone who could take care of the problem.

Well, at least they could schedule it to be done.

On Wednesday, January 4th by 5pm.

And I have a Order Number to boot.

So now I’ll just wait till Wednesday afternoon and go by the house and check it out.

And probably have to start back over again.

We’ll see.

Finally about 3:30 I headed back over to Brandi’s to pick up Jan, but they were playing on the computer, so it was about 5pm before we headed home.

Along the way we decided to have dinner at Floyd’s Cajun Seafood, our favorite local Cajun place.

We started off with a dozen raw oysters, one of Floyd’s specialties. And when you order a dozen, you get 13. And these were really big, too.

Raw Oysters

While we were there, our friend Nick Russell called to chat, but it was just too noisy, so we told him we’d call on our way home.

Jan and I followed up our oysters with steaming bowls of delicious Shrimp Gumbo, pretty much the best in the area. The one place that’s its equal is Mulate’s in Breaux Bridge, LA (now Pont Breaux)

After a great meal we headed home, and on the way I called Nick back on my Garmin GPS.

Yes, my GPS. My new Garmin has Bluetooth and that makes it really easy to do hands-free calls.

Tomorrow we’re going back over to Brandi’s a little before 2pm to babysit Landon so she and Lowell can spend New Year’s Eve up in Katy with her BFF, Shawna and her family. They’ll spend the night and be back sometime Sunday.

We will have our hands full. And by ‘We’, I mean Jan.

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Thought for the Day:

It seems like often when Congress makes a law, it’s a joke, and when they make a joke, it becomes a law.

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Ribs and Haircuts . . .

Nick Russell called this morning and said that his Kindle book murder mystery, Big Lake, has sold almost 30,000 copies so far this month, and there’s still two days left to go. It’s really taken off.

After yesterday’s kind of laidback day of just reinstalling the washer, today was much busier with a long list of client stops and errands.

My first two stops were with client’s.  At the first one I wanted to get AT&T to change them from a legacy static IP account to a regular dynamic IP account, and also save them $40 a month.

But as it turned out I didn’t have all the account info so I’ll have to come back tomorrow and try again. It would be nice if I didn’t have to go to their home to do this, but I’ve found it goes a lot easier if I’m calling from the phone number on the account when I’m trying to make changes.

My next client stop was a quick visit to talk over the two new computers I’m getting for his office.

And now it was errand time.  My first stop was Lowe’s to return some extra duct pieces that I had on hand in case I needed them for the washer install. Then It was across I-45 to Sam’s Club for a few things.

After that, it was time for my semi-annual haircut (no jokes, please.) I’ve been using this same barber for about 15 years, and it’s nice just to walk in, sit down, and not even have to tell him how I want it cut.

Next, after stopping at Kroger’s to pick up some coffee creamer, I went next door to Chase Bank to deposit a check, and also order two new Visa Debit Cards for Jan and I. Our old ones, mine especially, are so worn that they won’t scan reliably anymore. Unfortunately we can’t keep our old numbers so I will have to update a number of online accounts with the next number.

My last stop was our storeroom to drop off the furniture dolly I had used for the washer repair and pick up the Christmas ornament storage boxes so we can take down the Christmas tree.

Finally about 4:15 I was headed back to the rig. On my way down I-45 I passed by Spring Creek BBQ and decided I had a hankering for ribs for dinner, so getting back to the rig, we turned right back around and headed out to Spring Creek. And as usual, really good ribs, and the veggie sides are excellent too.

Heading home we stopped off at a nearby PetSmart to pick up a new kitty litter scoop. Then it was back to the rig for the night.

Tomorrow we’re meeting Brandi and Lowell at Texas Tea Room for lunch and then a few more errands, with a side trip back to my client’s home to try AT&T again.

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Thought for the Day:

Behind every successful rancher is a wife who works in town.

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